The security of your personal data at net20 is our highest priority. This Privacy Policy clearly outlines what information we collect, why we collect it, and how it is kept secure.
Net20 values every piece of information you share — the cards below summarize our security measures.
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. No third party can access this data.
Net20 never sells your personal information to third parties. Your data is not shared externally except where required by law.
You can view, correct, or request deletion of your stored data at any time. This is your fundamental right.
Our Privacy Policy is built in compliance with GDPR and international data protection standards. Your information is protected to the highest global standard.
Net20 uses only essential and functional cookies. No intrusive tracking cookies are used.
If you have any privacy-related questions or concerns, our support team is available 24/7, every day of the week.
Welcome to net20. This Privacy Policy ("Policy") explains how the net20 platform collects, uses, stores, and protects your personal information. By accessing or using net20.biz, you are considered to have fully accepted this Privacy Policy.
We believe transparency is the foundation of trust. This Privacy Policy is written in plain language so you can clearly understand what net20 does — and does not do — with your data. Protecting your privacy is not just our legal responsibility; it is our ethical commitment.
🔒 This policy has been prepared in compliance with GDPR, international data protection standards, and the guidelines of online gaming licensing authorities.
This policy applies to all net20 services — including the website, mobile app, customer support, and any promotional communications. If you disagree with any part of this policy, please reach out to our support team.
Net20 only collects information that is necessary to provide its services, ensure security, and meet legal obligations. Collecting data beyond what is needed goes against our principles.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & KYC |
| Contact Information | Mobile number, email address | Account Creation & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser type, device model | Security & Fraud Prevention |
| Usage Data | Betting history, login times, preferred games | Service Improvement & Personalization |
| KYC Documents | Passport / NID Scan Copy | Age & Identity Verification |
Beyond what is listed above, net20 does not collect any additional information from you. In special circumstances — such as large withdrawals or account verification — further documentation may be requested, and you will be notified separately.
Net20 uses the information it collects solely for the purposes listed below. We will never use your data for any other purpose.
Net20 never shares your data with third parties for advertising purposes. To opt out of promotional emails or SMS, go to your account settings or contact support.
Net20 applies industry-leading technical and organizational measures to protect your data. Our security framework is outlined step by step below.
All communication with net20 is secured through 256-bit SSL/TLS encryption — the same security standard used in the banking industry.
OTP verification is required for account login and withdrawals, protecting your account from unauthorized access.
All data is stored in ISO 27001-certified data centers, with 24/7 security monitoring and firewall protection in place.
Third-party cybersecurity experts regularly audit our systems, and any vulnerabilities are identified and resolved promptly.
Only authorized personnel have access to specific data. All staff are bound by confidentiality agreements and receive regular training.
Net20 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal & Regulatory Obligations |
| Transaction Records | 7 Years | AML & Financial Regulatory Guidelines |
| KYC Documents | 5 years after verification | Identity Verification Law |
| Session Logs | 12 Months | Security Analysis |
| Customer Support Contact | 3 Years | Dispute Resolution Reference |
Once the retention period expires, your data is securely deleted or anonymized.
You have a number of important rights regarding your personal data, all of which net20 fully respects.
To exercise these rights, email us at support@net20.biz. We typically respond within 30 days. In some cases, legal obligations may prevent us from fulfilling certain requests — if so, we will let you know the reason.
Net20 strictly prohibits anyone under the age of 18 from creating an account or using the platform. We do not knowingly collect personal information from minors.
If you are aware that a minor is using net20, please Responsible Gaming to the page or directly to support@net20.biz.
Net20 may update this Privacy Policy from time to time. Changes may occur due to service updates, legal requirements, or technological improvements.
📅 This Privacy Policy was last updated in January 2026. We recommend reviewing this page periodically.
Contact us for any questions, complaints, or data-related requests regarding the Privacy Policy. We are always here to help.
For formal data protection requests, email us with "Privacy Request" in the subject line support@net20.bizto send us an email.
Here are answers to the most frequently asked questions about net20's Privacy Policy.
Your privacy is fully protected at net20. Register on our secure platform today and claim your welcome bonus.