Entertainment at net20 should be fun, not stressful. We believe responsible play goes beyond rules — it's our commitment to your well-being and your family's safety. Find out how we keep you protected.
Net20 provides multiple tools and policies to keep you safe — all completely free to use
You can set your own maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately. Increasing the limit requires a 7-day waiting period — this is built in by design.
Set a time limit for each session before you start playing. When the time is up, net20 will automatically alert you and, if needed, end the session.
Whenever you feel like you need a break, temporarily close your account for 24 hours, 1 week, or 1 month. During this period, login and deposits will be completely disabled.
Exclude yourself completely for anywhere between 6 months and 5 years. While self-exclusion is active, no new accounts can be opened and all promotional communications will be stopped.
You can view your full betting history, win/loss record, and spending details at any time. Understanding your own spending patterns is the first step toward responsible play.
Contact the net20 responsible gaming team at any time for direct support. Our trained team will listen carefully and provide whatever help you need.
Online betting and gaming are, at their core, a form of entertainment. But when gaming crosses the line from fun into addiction or financial hardship, responsible gaming becomes critical. At net20, we believe responsible gaming means participating with a clear understanding of your limits — planned, purposeful, and always for entertainment.
Online gaming is growing rapidly in Bangladesh, with millions of people enjoying Sports Betting and casino games every day. Within this large community, some players can occasionally fall into the trap of excessive play. net20 is committed to reducing that risk.
🎯 net20's core principle: "Play for fun, not under pressure to win." — Every member's well-being matters more to us than profit.
To uphold responsible gaming, net20 follows international responsible gaming standards. Our team undergoes regular training to identify at-risk behaviour early and provide timely support to members. This goes beyond compliance — it is our ethical responsibility.
We do not always notice when gaming has become a problem. Read through the signs below carefully. If any of them apply to you or someone you know, it is time to seek help.
If you notice any of the signs above in yourself, reach out to us today. Seeking help isn't a sign of weakness — it takes courage.
Self-Exclusion is one of net20's most powerful responsible gaming tools. If you feel you need a break from gaming, follow the steps below.
After logging in, go to the "My Account" menu and look for the "Responsible Gaming" option.
Choose a duration that suits you — 6 months, 1 year, 3 years, or 5 years.
Confirm your request via OTP verification. It will take effect immediately.
After self-exclusion, our team will connect you with resources for professional support.
While self-exclusion is active, your account cannot be reopened during that period. If you wish to return once it expires, write to us at support@net20.biz.
Net20 strictly prohibits anyone under 18 from using the platform. We verify age at registration and request KYC documents whenever there is cause for concern. If you have children or teenagers at home, please take the steps listed below.
If you suspect a minor is using net20, please act immediately support@net20.biz. We will act promptly.
Many people see betting as a source of income or a form of investment. This is a dangerous misconception. There are fundamental differences between betting and investing, and understanding them is essential.
If more than 2 answers are "yes", please talk to us.
Our responsible gaming team is here for you 24 hours a day, 7 days a week.
In Case of Emergency: Seek professional counselling for gaming addiction. Your family and your health come first.
Follow these simple guidelines to keep betting enjoyable at all times
Decide in advance how much BDT you are willing to spend on betting each month. Never go beyond that budget — this is the foundation of responsible gaming.
Think of betting as entertainment, not a source of income. Winning is a bonus; losing is part of the plan — that mindset is what keeps you in control.
Avoid betting when you're upset, angry, or under the influence of alcohol. Your judgment is impaired in these states and the risk of harm increases.
Avoid long, unbroken sessions. Take at least a 15-minute break every hour. Make time for other hobbies and family.
Never bet with credit cards, loans, or borrowed money. Losing while in debt can trap you in a dangerous cycle.
Talk to a family member or trusted friend about your betting habits. There's no need to hide it — awareness is protection.
Questions Our Members Ask the Most
Your entertainment is always protected at net20. We're here for you with responsible gaming tools, 24/7 support, and transparent policies.